Our Drive For Excellence
Learn more about what drives us at Bucciferro Family McDonalds.
How We Show Up For Our People
We’re a people-focused organization that takes pride in the work we do and the way we do it. Our restaurants are full of energy, driven by teams who care about each other and care about the guests we serve. Every day brings something new. Some moments are fast-paced, others are more laid-back, but we stay focused on our goals and always look for ways to improve. We serve regulars we know by name and new guests we’re meeting for the first time, and we treat each interaction as a chance to make someone’s day better.
Our team members build real friendships and share meaningful experiences. We look out for each other and help each other along the way. Every restaurant has its own personality, and it’s fun to see how each crew brings their own style to the job. A positive mindset is something we value, because when people enjoy what they do, it shows in the service, the teamwork, and the overall atmosphere.
Safety is a priority. Every crew member and manager completes OSHA training, food safety courses, and respectful workplace training. We want our restaurants to be safe and welcoming for everyone. When someone new joins the team, we take time to get to know them, help them settle in, and support them as they learn the ropes. Our training system is designed to be clear, consistent, and paced in a way that helps people succeed.
We also believe in growth. Our continuing education program includes workshops on operations and leadership, and we host a podcast where our team talks through real-world leadership stories and lessons. Between Iron Arch and McDonald’s, there are plenty of training opportunities designed to challenge and develop our people. Many of our leaders started as crew members and now help run the organization. Coaching is part of our daily routine, and mentorship happens naturally across all levels. We’re here to help people grow, whether they stay with us long-term or take what they’ve learned into the world.
Our values guide how we operate. We stand behind McDonald’s core values: Serve, Community, Family, Integrity, and Inclusion. As an owner-operator organization, we also live by Empowerment, Development, and Consistency. We want our team members to feel proud of where they work and excited to keep learning. We look for people with an “A Player” mindset — those who show up ready to grow, help others, and make a difference.
We care deeply about our community. Seeing our guests every day, supporting local events, and giving back is something we enjoy and believe in. Team members are encouraged to get involved, and if someone has a cause or event they care about, we want to hear about it. We’re here to support the people who support us.
Celebrating wins is part of our culture. Our restaurants are always finding ways to recognize hard work and have fun. Whether it’s a birthday, a team milestone, or a McTeacher Night, there’s always something happening. We believe that celebrating together builds stronger teams and better connections.
What makes us different is how we show up for our people. From day one, we work side-by-side to serve our communities and support each other. We care about helping our team members succeed — whether they stay with us or take what they’ve learned into the next chapter of their lives. The skills they build, the friendships they form, and the network they create all help them grow. We’d tell any parent that working here will challenge their kid in the best way, helping them become confident, capable, and ready for whatever comes next.
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